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 May 22, 2012  
Union County Seal

Related Departments
 
Property ServicesPublic WorksCustomer ServiceRequest for New Service   

Request for New Service


How to Request New Service:
  • Customers who wish to connect to an existing County service can download and complete a Service Work Order Request Form to mail in.  Complete both pages, and submit with the appropriate fees. See form for mailing address.  All work orders need to be received at Public Works at least 2 business days prior to the requested service date.
  • To establish a new connection to the Union County water and/or sewer systems, please complete a Tap Application.  Complete and submit the application with appropriate fees.  See form for mailing address.  (Installation of new taps may take up to four weeks.)
  • Customers may also come into the office to pickup and complete this forms.
  • You will be asked to provide your name, the physical address of the property, your mailing address (if different from physical address), home and work telephone numbers, date of birth, driver’s license number, and the date you would like the service to begin. The previous owner’s name or the name of the last person occupying the residence is also helpful, but not required.
  • A service charge will be added to the first bill.  Customers who rent or lease property will be required to pay a rental deposit.  Deposits will be applied to your final bill.  Credit balances over $1.00 will be refunded, provided we have an accurate forwarding address on file.
  • Please note:  All new water taps require a plumber's permit from Union County Inspections Department prior to the installation of the water tap.

Contact

500 N. Main St., Suite 500
Monroe, NC 28112
Phone: 704-296-4210
Fax: 704-296-4232

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